Privacy Policy

Effective Date: June 6, 2026

Doroff Technology Solutions LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

1. Information We Collect

We may collect the following types of information when you interact with our website, contact us, or use our services:

• Contact information — name, email address, phone number, and mailing address
• Business information — company name, job title, and service needs
• Communications — messages you send via our contact form, email, phone, or SMS
• Technical data — IP address, browser type, and pages visited (collected automatically via standard web server logs)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide, maintain, and improve our IT services
• Send service-related communications (appointment reminders, status updates, invoices)
• Send SMS messages if you have opted in (see Section 4)
• Comply with legal obligations

We do not sell your personal information to third parties.

3. Information Sharing

We may share your information only in the following circumstances:

• Service providers — trusted partners who help us deliver services (e.g., cloud hosting, payment processing), bound by confidentiality obligations
• Legal requirements — when required by law, regulation, or legal process
• Business transfers — in connection with a merger, acquisition, or sale of assets

4. SMS / Text Messaging

If you provide your phone number and consent to receiving text messages from Doroff Technology Solutions, the following applies:

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Service records may be retained for up to three (3) years after the end of a client relationship for warranty and support reference purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time (reply STOP)

To exercise any of these rights, contact us using the information below.

8. Cookies and Tracking

Our website may use standard web server logs that record your IP address, browser type, and pages visited. We do not use third-party tracking cookies, advertising pixels, or analytics services that profile individual visitors.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: